ARC’s policy is to set ticket prices based on demand, like budget airlines, which means we set a price when the event goes on sale and then sometimes put the price up or down depending on how the show is selling. Usually, the price will increase as we get closer to the event, so it is advantageous to book in advance, although sometimes we will put special offers on and reduce the price. Our website will always show the current ticket price.
ARC’s theatre and dance performances are priced on a Pay What You Decide basis, which means you don’t have to pay until after you have seen a show!
We want to encourage more people to come and see shows at ARC, more often. Pay What You Decide not only allows you to pay what you can afford, rather than a fixed ticket price, but also removes the financial risk of buying a ticket for a show in advance without knowing whether you are going to enjoy it or not.
Tickets are available to book in advance as usual, but there is no obligation for you to pay until after you have seen the show. You can then decide on a price which you think is suitable based on your experience, which means if you haven’t enjoyed it at all, you don’t have to pay anything.
All money collected will help ARC pay the artists who have performed, and we therefore hope you will give generously.
Please ensure you have arrived and collected your tickets 15 minutes before the show starts in order to secure your seats. At the end of the show, you can decide what to pay, either by cash on the door or by card at the Box Office.
Seating: Allocated - See Seating Plan for More Details
Relaxed screening for people with autism.
The screening has been arranged in collaboration with Family Action Stockton Family Outreach and Volunteering Service, a charity who provide vital practical family support and volunteering opportunities across the borough. By “building stronger families” they aim to empower communities to empower themselves.
The Madrigals are an extraordinary family who live hidden in the mountains of Colombia in a charmed place called the Encanto. The magic of the Encanto has blessed every child in the family with a unique gift — every child except Mirabel. However, she soon may be the Madrigals last hope when she discovers that the magic surrounding the Encanto is now in danger.
Charise Castro Smith, Jared Bush, Byron Howard
Stephanie Beatriz, John Leguizamo, Diane Guerrero, Wilmer Valderrama, Sarah-Nicole Robles, María Cecilia Botero
BBFC Ratings Info (May Contain Spoilers)
threat and horror
A woman is distraught when, it is implied, swordsmen kill her husband. The threat of homelessness hangs over a family. There are scary scenes in which the resourceful heroine is menaced by a hooded man, trapped in a room filling with sand, leaps over chasms, and escapes a building collapsing around her. This threat is regularly punctuated by comedy and song.
A man’s face and hands swell up after bee stings.
This work contains flashing images which may affect viewers who are susceptible to photosensitive epilepsy.
There is infrequent rude humour. Slapstick is also infrequent. There are scenes of emotional upset when a young woman is briefly rejected by her family. Language includes use of ‘jeez’.
Seating Accessibility Information
Seats in the Cinema are 45cm (172/3“) wide and 46cm (18“) deep, are 40cm (152/3“) from the floor, and have 12cm (42/3“) between seats.
Seats in the Cinema have armrests that do not fold away, and cannot be completely removed.
Seats in the cinema have 30cm (112/3”) of legroom in front of seats, with additional legroom on row A and seats B1-B4 and B11-B14.
If you have any questions about accessibility our Box Office team are always happy to help and can be contacted on 01642 525199 or by emailing [email protected] - you can also tell us about your access requirements when prompted to do so during the online booking process.
Information about relaxed performances and screenings
We offer a number of daytime family theatre performances and cinema screenings designed to make trips to ARC a more relaxed experience for learning disabled people, people with autism and people with sensory or neurological conditions
Relaxed performances have a number of distinguishing features:
- Lower volume levels
- No foyer music
- Consistent lighting with auditorium lights on throughout
- There is a relaxed attitude to noise and moving around the auditorium
- You can reserve extra seats if you need space to be comfortable
- If you prefer not to queue please let us know when booking
- We can provide a chill out space should you need a break.